Account Upgrade not recognised

marshaljohnh666's Avatar

marshaljohnh666

08 Mar, 2016 11:23 PM

New to OP so please advise - Our Campaign was initially set up by a player who has upgraded his account but is not the GM and the upgrade does not appear to have been recognised. Any advice please. Also players are reporting not being able to edit their characters, the player who set up the account can and I can as GM but others can't.

  1. 1 Posted by weasel0 on 09 Mar, 2016 09:12 PM

    weasel0's Avatar

    As much help as I can being a normal user(though Ascendant):

    Who is the "GM" of the campaign? AKA, who owns it? Ascendant membership applies to campaigns owned by the member, not to the campaigns themselves. So if your buddy made the account and still "owns" it, he's a GM and can do anything and you'd be "Co-GM." If, however, you were made "GM" he'd still maintain ownership of any characters he created. Thus, both the creator/"Owner" as well as the GM would have access to all the characters. Until you change the characters owner at the very bottom of the edit page, only you and the original author will be able to edit them.
    To summerize that:
    The GM is the owner. Campaigns are only Ascendant if the GM who owns it is too.
    Make sure the other players are both joined as players too the campaign(this is the duh suggestion but...it happens).
    Make sure that the characters are assigned to the correct players.

    There have been bugs where players were unable to edit characters they owned(and had been previously able too) so it's possible, but rare for this to occur. Come post back if this is the case after checking "Owner".

  2. Support Staff 2 Posted by OPSupport3 on 09 Mar, 2016 11:34 PM

    OPSupport3's Avatar

    Thanks for reply, weasel0!

    @marshaljohnh666 (nice username!)

    The campaign is owned by the OP user who created it and the size of the campaign, privileges are based on the creator's account (free or Ascendant).

    So if you bring in an Ascendant members as a co-GM, the campaign is likely still subject to the features of the free account.

    If it's a small campaign, perhaps the Ascendant member can re-create it on his account?
    Ascendant features are locked to that user's account and are not transferable.

    Alternatively, the free user could upgrade to Ascendant.

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