Updating maps?

Venatius's Avatar

Venatius

17 Feb, 2014 08:56 PM

Hello! I'm facing a little quandary with maps in OP. I notice if you edit an existing map that already has an image, there's an image upload option. I was hoping this would allow me to upload a new map in place of the existing one, so I could change the image without displacing the OP map markers. However, this upload function doesn't actually appear to do/change anything at all. My questions are twofold. 1: Is there a way to do what I'm aiming to do? 2: What DOES the upload function do, if not replace the existing map image?

  1. 1 Posted by Travis19 on 22 Feb, 2014 06:32 PM

    Travis19's Avatar

    Hi, thanks for contacting Obsidian Portal.

    I believe the upload tool might be rejecting the image you're attempting to upload for some reason. Can you send me a copy and the URL for the map you are trying to update? I'll see what I can determine.

  2. 2 Posted by Venatius on 22 Feb, 2014 08:56 PM

    Venatius's Avatar

    Thanks for getting back to me! The current map should be available at https://smallchange.obsidianportal.com/maps/51246 (assuming I correctly made it visible). I'm trying to overwrite it with the file I've attached here, while (hopefully) keeping the map markers intact.

  3. 3 Posted by Travis19 on 25 Feb, 2014 12:54 AM

    Travis19's Avatar

    Hi,

    I think the problem here is likely the size of the file (both in pixels and in storage space)... I will work with the devs to get a harder target but I have noticed that pictures over about 1 MB have uploading problems sometimes. Was the original file the same size?

    Sorry this is taking a while but we'll get there...

  4. 4 Posted by Venatius on 25 Feb, 2014 05:34 AM

    Venatius's Avatar

    No problem! Thanks again. The original is 1.52 MB (attached for your reference). This revised one is 1.76. Their sizes are identical.
    EDIT: Actually, I can't quite remember if the compressed version of the original is what I uploaded or not. I'm not sure how to check It's either the 1.52 MB copy I just posted, or a larger one in the ballpark of 4MB. (That's the original. The revised version has always been 1.76MB)
    I just experimented with overwriting the upload of the second copy with the original, and that didn't work either, so the on-site file being larger or smaller doesn't seem like it's the problem.

  5. 5 Posted by Venatius on 07 Apr, 2014 09:26 AM

    Venatius's Avatar

    I don't mean to pester, but I was wondering if any further word had come around on this. My apologies for the bother!

  6. 6 Posted by Travis19 on 17 Apr, 2014 12:47 AM

    Travis19's Avatar

    Don't worry about that -- I apologize for the lack of response.

    Our devs are working to unbury themselves at the moment so I can't give you a good ETA but this is still on the radar.

    Sorry I don't have more of a solid update.

  7. 7 Posted by AaSampson on 23 Feb, 2016 08:38 PM

    AaSampson's Avatar

    Hello Venatius. Can you please update me on the status of your issue? I'm AaSampson your new community manager here at OP.

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