trying to insert an image cleared all the text from my adventure log

jithrae's Avatar


01 Jun, 2013 05:12 PM

I was just putting the finishing touches on my adventure log for a couple sessions ago, and I clicked the photo link, the uploader starter, and when I went to select the photo action to insert the uploaded photo it cleared the entire post. Now there's no draft to go back to and I've lost several hours of work.

  1. 1 Posted by DreadGazebo on 02 Jun, 2013 04:24 PM

    DreadGazebo's Avatar

    Oh no! I'm sorry to hear that, I hate when things like this happen to me. Unfortunately unless you were using a browser like Chrome that may have auto-saved it you're out of luck.

    Were you just embedding an image within the adventure log or was it another image somewhere else? The image wiped out all of your text, or was there an issue itself with the upload? Let us know, and thanks for shooting us a ticket.

  2. 2 Posted by jithrae on 02 Jun, 2013 04:57 PM

    jithrae's Avatar

    I was embedding an image that I was uploading. I used the simple file
    uploader (which I had done a few times earlier). When I clicked on the drop
    down (after it uploaded) to let me select width/height etc, the whole thing
    blanked out. Instead of being returned to my post with the new media link
    inserted, I was returned to the post that was completely blank.

    I was using Chrome from a Windows 7 machine. I can get the version for you
    if that would help.

  3. 3 Posted by DreadGazebo on 07 Jun, 2013 09:42 PM

    DreadGazebo's Avatar

    Since you are an Ascendant you have the ability to recover old versions of a page, if you recover one of these by chance does it put you back to the point where you lost your changes?

    Let us know, otherwise there is probably no other way to recover the data. I'm sorry.

  4. 4 Posted by jithrae on 07 Jun, 2013 09:59 PM

    jithrae's Avatar

    It was a new adventure log post, so I'm not sure if that helps. Am I
    missing something?

  5. 5 Posted by DreadGazebo on 07 Jun, 2013 10:25 PM

    DreadGazebo's Avatar

    Here's a screenshot of the example I'm talking about. Click on your adventure log post, then over on the right you should see a restore previous versions menu.

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