Change Email Address Not updating?
Hey guys,
I was attempting to change my email address as the one I use regularly has changed. I go through the motions of changing it, get the email notification, click the link in my email, then get the message on obsidian portal that the change has gone through. However, if I go back to edit my profile the email address I don't want to see in the box is still there.... Is it changed or is it still attached to that old email address?
Thanks you guys rock!
Support Staff 2 Posted by DreadGazebo on 03 Jul, 2012 02:37 PM
This could be a caching issue, did you wait an hour or so and check back? Maybe clear your browser cache/temporary files and look again? Let us know!
3 Posted by Carey on 21 Aug, 2012 03:58 PM
Yeah it still shows my old email address even after following all of the steps. :( I think I missed your reply because I didn't have my email linked and then real life started getting in the way. DOH!
Support Staff 4 Posted by DreadGazebo on 23 Aug, 2012 06:56 PM
Let me know the email address you want it changed to, and your username and I'll take care of it manually for you.