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saving pages, adding pictures

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lordbaccus

11 Jun, 2012 06:03 PM

whenever you change data in a page, 50% of the time it then redirects you to the log-in page and deletes the data. Also, when adding pictures most of the time now it just spins out and then after about 5 minutes it redirects you back to the log in page and deletes the data (all of this while being logged in). These bugs occured after the last patch.

  1. Support Staff 2 Posted by DreadGazebo on 15 Jun, 2012 09:02 PM

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    Could I ask what browser you're using, sounds like you're getting time outs. Has this problem cleared up since you submitted this ticket? We could have been in the middle of some server issues at the time you submitted it. Let us know!

  2. 3 Posted by lordbaccus on 15 Jun, 2012 09:35 PM

    lordbaccus's Avatar

    in both firefox and explorer and i see many other people having this issue
    on the forum threads in the help tab. i paid money for Obsidian to use
    during gaming and after the last patch it is broken. i just tried again and
    still same issue. my players are having the same issue too, as well as
    other people i have messaged.

    chris

  3. 4 Posted by HurstGM on 17 Jun, 2012 09:17 PM

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    I am having the same problem as well

  4. 5 Posted by killervp on 20 Jun, 2012 07:22 AM

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    I am also having this problem (see separate ticket) on Firefox, Chrome, and IE, but 100% of the time. Currently using photobucket as a workaround.

  5. 6 Posted by Ryan on 20 Jun, 2012 02:51 PM

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    lordbaccus, HurstGM, killervp,

    I've been able to replicate the problem using the "Simple File Uploader". Is that what you all are using?

    I'm close to having a fixing done, but running into a separate issue now. I'll keep you posted.

    Ryan

  6. 7 Posted by killervp on 20 Jun, 2012 03:05 PM

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    Yes, that is what I use

  7. 8 Posted by Ryan on 20 Jun, 2012 10:13 PM

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    Killervp,

    Thanks for the info! I should have a fix out by tomorrow. Well let you know when it's deployed.

    Ryan

  8. 9 Posted by killervp on 20 Jun, 2012 10:19 PM

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    Thanks Ryan! We know you guys are working hard to fix the integration issues!

  9. 10 Posted by Ryan on 25 Jun, 2012 02:11 PM

    Ryan's Avatar

    Killervp,

    We've deployed fixes to the uploader. Please give it a try and let us know how it goes.

    Ryan

  10. Ryan closed this discussion on 25 Jun, 2012 02:11 PM.

  11. lordbaccus re-opened this discussion on 25 Jun, 2012 02:42 PM

  12. 11 Posted by lordbaccus on 25 Jun, 2012 02:42 PM

    lordbaccus's Avatar

    Works and thank you

    Sent from my iPhone

  13. DreadGazebo closed this discussion on 25 Jun, 2012 02:57 PM.

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