Image Gallery- Cannot add!

killervp's Avatar

killervp

07 Jun, 2012 10:09 PM

Was adding an image and my internet connection went down in the middle of it. Since then I cannot load any new images, and every time I try I get logged out. Please help! Probably a clear que and done.
Thanks!

  1. Support Staff 2 Posted by Micah on 11 Jun, 2012 03:25 AM

    Micah's Avatar

    I think I have a fix for this. I'll deploy it tomorrow and we can test it.

    In the meantime, can you send the image you're trying to upload? For some
    reason the system is having a hard time extracting the filename which
    causes everything to choke.

  2. 3 Posted by killervp on 11 Jun, 2012 07:13 AM

    killervp's Avatar

    ________________________________
     From: Micah <[email blocked]>
    To: [email blocked]
    Sent: Sunday, June 10, 2012 8:25 PM
    Subject: Re: Image Gallery- Cannot add! [Problems]
     Happy to... I have tried multiple times, with many images, but I think this is the 1st one.
    I appreciate the help- am I doing something wrong here?  Embarrassed about the # of trouble tix recently.
    Victor

  3. 4 Posted by killervp on 12 Jun, 2012 05:38 AM

    killervp's Avatar

    Did you try the fix today?  If so, unfortunately it did not work.

    ________________________________
     From: Micah <[email blocked]>
    To: [email blocked]
    Sent: Sunday, June 10, 2012 8:25 PM
    Subject: Re: Image Gallery- Cannot add! [Problems]
    Happy to... I have tried multiple times, with many images, but I think this is the 1st one.
    I appreciate the help- am I doing something wrong here?  Embarrassed about the # of trouble tix recently.
    Victor

  4. 5 Posted by killervp on 13 Jun, 2012 05:47 AM

    killervp's Avatar

    There was a problem uploading your image:
    SyntaxError: JSON.parse: unexpected character

    This is the error message one of my characters got when trying to load a picture today.

    ________________________________
     From: Victor Peterson <[email blocked]>
    To: Micah <[email blocked]>
    Sent: Monday, June 11, 2012 10:37 PM
    Subject: Re: Image Gallery- Cannot add! [Problems]
     

    Did you try the fix today?  If so, unfortunately it did not work.

    ________________________________
     From: Micah <[email blocked]>
    To: [email blocked]
    Sent: Sunday, June 10, 2012 8:25 PM
    Subject: Re: Image Gallery- Cannot add! [Problems]
    Happy to... I have tried multiple times, with many images, but I think this is the 1st one.
    I appreciate the help- am I doing something wrong here?  Embarrassed about the # of trouble tix recently.
    Victor

  5. 6 Posted by killervp on 13 Jun, 2012 08:09 AM

    killervp's Avatar

    Also all the tags in the adventure logs stopped working as well- same timing as this problem.

  6. Support Staff 7 Posted by DreadGazebo on 15 Jun, 2012 08:53 PM

    DreadGazebo's Avatar

    The tagging issue should be cleared up now, we're still working on the images. Just wanted to give you an update.

  7. 8 Posted by killervp on 15 Jun, 2012 09:35 PM

    killervp's Avatar

    Thank you very much! You guys are awesome!

  8. 9 Posted by HurstGM on 17 Jun, 2012 09:15 PM

    HurstGM's Avatar

    I am also having trouble uploading images and wanted to make sure there was not a problem with my account or if it was something on your end

  9. 10 Posted by killervp on 24 Jun, 2012 09:18 AM

    killervp's Avatar

    Still having issues- simple uploader kicks out, main uploader does the attached.

  10. Support Staff 11 Posted by DreadGazebo on 24 Jun, 2012 01:48 PM

    DreadGazebo's Avatar

    I know that Ryan was working on a fix for a bunch of the image issues we've been having and I believe he spoke of deploying it on Monday. I'll have him jump in here and follow up.

  11. 12 Posted by killervp on 24 Jun, 2012 04:50 PM

    killervp's Avatar

    Thank you very much!!

    ________________________________
     From: DreadGazebo <[email blocked]>
    To: [email blocked]
    Sent: Sunday, June 24, 2012 6:48 AM
    Subject: Re: Image Gallery- Cannot add! [Problems]

  12. 13 Posted by killervp on 26 Jun, 2012 06:30 AM

    killervp's Avatar

    It Works!! Thanks Again!!

  13. Support Staff 14 Posted by DreadGazebo on 26 Jun, 2012 12:22 PM

    DreadGazebo's Avatar

    No problem!

  14. DreadGazebo closed this discussion on 26 Jun, 2012 12:22 PM.

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