The day-before alert went out today, correctly. The
four-days-out alert that I set did NOT go out. This is important,
because I cancel the game if not enough players have signed up as
attending by three days out.
Yeah, I just saw the same thing on my monthly campaign. The
weekly one has been sending the 1 day before default alerts fine,
but my next monthly session is on May 5th. I added a 7 days before
notification that should have gone out yesterday and did not. I'm
guessing that the 1 day before event will happen but I won't be
certain of that until Friday.
Well … I don't think we're seeing "a bit of a delay". In
the calendar event I'm specifically looking at the reminder for 7
days ahead of time should have been sent at noon Pacific time on
Saturday. So it's almost two full days late now (46 hours or so)
and I haven't seen it yet.
I think that's a bigger deal to Calion than it is to me, since I
wanted the default one-day-before reminders and those are working
again. But yeah, I'm not saying things are late, I'm saying custom
reminder periods seems to not happen at all.
So yeah just to confirm, my calendar event for tomorrow (see the
link in post 10 above) never did send out the 7 days ahead reminder
that I requested, but the 24 hours default reminder went out
seemingly like clockwork at about 11:30 this morning, Pacific time.
The 7 day one wasn't delayed, it simply never occurred. So I'm
pretty sure I'm seeing the same behavior Calion reports: We weren't
getting any notifications, you did something and that
fixed the 1 day prior default notifications but not custom
Bump. I know you guys are incredibly busy, and I hate
continually bugging you about stuff, but this one is really
frustrating. I wish we could offer you money to fix specific
problems :) Maybe I'll write such a system someday--right after I
learn to program.
Well, I hate to be the bearer of bad news, but I should have
gotten a 7 day advance reminder for this event:
and that should have happened at 11 AM this morning Pacific time. I
haven't seen it yet. I suppose it's possible it will happen
overnight or some such, but when they were working they fired off
pretty close to the start time of the event minus 7 days or
Nope. I never received the old ones as Ryan suggested might
happen in post 15 either. (Not that I wanted them especially, no
point. I just mention it as a possible data point.)
If it helps, I don't think I've ever received a notice late.
Both the normal 1 day before messages and the custom 7 day before
messages either happen right at 24 (or 168) hours before the event
starts or not at all. (In fact, I usually see the 1 day messages
happen at 24.5 hours before start - if the event starts at 9 PM my
time I get the reminder email around 8:30 PM the night before.)
Please, please fix this ASAP. I always set a notification four
days out, so I can see who has signed up and cancel the game if
needed. Today I got a notification that the game's tomorrow--and
absolutely nobody is signed up. I need more than one day's notice
of these things so I can adjust to things like this.
Please, please, please fix this. I only just realized that I
only have two players signed up to come to the game tomorrow
because OP did not remind me 4 days out like it's supposed to. This
may cause me to cancel the game the day before, which I am
extremely loath to do.
BTW: Contrary to what I said above (or perhaps it was fixed in
the reset mentioned earlier), manually resenting event
notifications DOES work. Automatic notifications (except for the
default 1-day notification) still aren't though, at least as of