Ascendant Membership

MikeTheGM's Avatar

MikeTheGM

16 Apr, 2016 01:27 PM

I can't seem to upgrade my account to ascendant. I go to the upgrade page but there is no link to actually upgrade.

  1. 1 Posted by OPSupport on 17 Apr, 2016 03:19 PM

    OPSupport's Avatar

    HI Mike,

    I have attached a screen shot showing where the membership upgrade links are on the website.

    OP Support

  2. 2 Posted by MikeTheGM on 18 Apr, 2016 01:42 AM

    MikeTheGM's Avatar

    I have attached a screenshot showing that link does not show up for me.

    -Mike

  3. 3 Posted by OPSupport on 18 Apr, 2016 03:51 PM

    OPSupport's Avatar

    What browser are you using? Can we verify if this is a device or browser specific compatibility issue?

    OP Support

  4. 4 Posted by MikeTheGM on 18 Apr, 2016 04:02 PM

    MikeTheGM's Avatar

    Chrome.

  5. 5 Posted by OPSupport on 19 Apr, 2016 09:33 PM

    OPSupport's Avatar

    Could you please provide the version? The screen shot I attached above was taken on Chrome 49.

    Also, could you please e-mail your credentials to [email blocked] so we can attempt to reproduce the problem under your account?

    Thank you

    OP Support

  6. 6 Posted by weasel0 on 19 Apr, 2016 11:25 PM

    weasel0's Avatar

    Might want to check any Ad-block add-ons or built in blockers you may have. That was causing some oddities to occur for me on my phone a while back.

  7. Support Staff 7 Posted by OPSupport on 26 Apr, 2016 12:28 AM

    OPSupport's Avatar

    HI Mike,

    Did you verify the behavior after disabling the ad blocker? The team is currently unable to reproduce the issue on Chrome desktop for Windows.

    Thank you

    OP Support

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