Renamed campaign, can't access it, can't delete it.

Jahrling's Avatar

Jahrling

15 Apr, 2016 05:31 AM

I renamed a campaign of mine and changed the slug, but now it is completely inaccessible. To make things even more complicated, no slug seams to appear at the top when I try to click on it. Now I just want the thing gone; there wasn't much crucial information on it anyway.

  1. 1 Posted by DJKAHUNA on 15 Apr, 2016 08:52 PM

    DJKAHUNA's Avatar

    I requested assistance doing the same thing after i was forced to make a new campaign. I have yet to hear from anyone at OP. Please help us!

    Thanks!

  2. 2 Posted by OPSupport on 17 Apr, 2016 03:33 PM

    OPSupport's Avatar

    Hi,

    The development team is trying to better understand how renaming campaigns can result in them becoming inaccessible. They are requesting a detailed list of steps to reproduce the issue. Would it be possible for you to provide us with the details for the campaign? What you clicked on, what name you set, URL's, etc?

    Thank you

    OP Support

  3. 3 Posted by Jahrling on 17 Apr, 2016 04:53 PM

    Jahrling's Avatar

    Let's see...

    It was originally called "Reign in Blood" and I renamed it to "Seasons in the Abyss". I wasn't sure if the campaign URL would update on its own, so I changed where it said "reigninblood.obsidianportal.com" to "seasons-in-the-abyss.obsidianportal.com". Then I hit save and received an error message. Now there's nothing up in the URL.

  4. 4 Posted by DJKAHUNA on 17 Apr, 2016 07:56 PM

    DJKAHUNA's Avatar

    Hi,

    So I have 2 Campaigns:

    #1 is XII (I want to delete this one)
    #2 is XII: The Grand Campaign (current)

    #1 I created first. The problem began with changing to a custom URL, a very
    common issue on your support site.

    I changed the custom url XII.com

    The result was 404 errors and not being able to access the Campaign at all.
    Again a common problem.

    I was unable to find a solution - So I had to start over, and made #2.

    All I am trying to do is the following:

    Delete #1: XII

    But I cannot access it, 404s etc.

    Hope this helps.

    D

    Dan Ogilvie

  5. Support Staff 5 Posted by OPSupport on 26 Apr, 2016 12:27 AM

    OPSupport's Avatar

    It is very likely that special characters in the URL are not supported. The development team is currently investigating that particular product feature this week. Thank you.

    OP Support

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